Shipping policy
Shipping & Delivery
Shipping Policy
At ZM OUTDOORS, we strive to get your order to you as quickly and safely as possible. All orders are shipped from our U.S. warehouse located in Secaucus, NJ, ensuring fast domestic delivery.
Shipping Methods & Carriers
We primarily ship via UPS, a reliable and trackable carrier. Once your order is processed and shipped, you will receive a tracking number via email so you can monitor the status of your package in real-time.
Order Processing Time
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Orders are usually processed within 1–3 business days after payment is confirmed.
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During peak seasons or holidays, processing times may be slightly longer, but we will keep you informed if there are any delays.
Estimated Delivery Time
Most orders within the continental United States arrive within 3–7 business days after shipping.
Delivery times may vary depending on your location, holidays, and unforeseen carrier delays.
Shipping Costs
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Shipping costs are calculated at checkout based on your order and location.
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We may offer promotional free shipping for certain orders or during special campaigns.
Tracking Your Order
Once your order has shipped, you will receive an email with your UPS tracking number.
You can track your package at any time on the UPS website.
Shipping Issues
If your package is lost, delayed, or damaged during shipping, please contact us immediately at zmoutdoors168@gmail.com.
We will work with UPS to resolve the issue and ensure you receive a replacement or refund if necessary.
International Shipping
Currently, we only ship within the United States.
International shipping may be considered in the future, and any updates will be reflected on our website.
Contact Us
If you have any questions regarding shipping or your order, please reach out to us at:
📧 zmoutdoors168@gmail.com
📦 Warehouse Address: 9449 E 8th St, Dock 1-5, Rancho Cucamonga, California 91730, United States